iPhone 16 & 16 Pro Preorder Tracking Thread

[Equil]

Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release. 

Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it. 

You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year... 

Last year was a mess for EE, Let's hope things are different this year. 

[Audiquattro]

So ok no phone just a welcome letter and the screen protector and case which was managed to be screwed up as it’s just for the 16 pro and not the max

all 1 tb white phones are out of stock according to stock levels from Ee but my tracker tells me my phone will be delivered within 24 hrs apparently ……am really not sure I believe that!!!

looks like DPD are my best option to telling me when my phone will arrive aghhhhhhhh

[sloney_91]

got a messaged yesterday "out for delivery" 

called into store today "sorry nothing came for you in todays delivery"

I'm close to giving up like.

[haikneyc]

Hi I also ordered on the 16th Ocotber too, saturday during day I got my text off DPD and it arrived sunday morning - I had been told a lot of different things by EE staff also in regardsto when I would recieve it - I was shocked to get my text 

[haikneyc]

Hi I put my pre order in on the 16th heard nothing apart from last week with my etd delivery date and then saturday of ocurse when I recieved a text off DPD to expect it 

[sloney_91]

i ordered mine on 16th and got an email from ee on saturday @5.25am "phone out for deliver" but have still received nothing from EE

[Audiquattro]

Anyone need a screen protector for a 16 pro  it’s brand new in box ???

it’s free just the cost of postage……..was sent by Ee who sadly cannot not provide the pro max plus  and for some unknown reason sent it dispite knowing it won’t fit-the pro max

[chrism20]

Anytime upgrade

Am I correct in thinking that the paperwork etc for the return of the existing handset is supposed to come with the new handset?  

Pretty sure that is what has happened in the past, however there was nothing in the package with the new handset.

[Audiquattro]

I think you have 14 days to return and return kit come a bit later but not 100%sure because I have never used the anytime upgrade as just waited for 2 years so I can upgrade and keep old phone

Probably better you phone Ee to check

[Ali_A]

Hi @chrism20 

The trade-in returns pack usually arrives around 5-7 days after you receive the upgrade.

Ali 

[redladyapple]

I just got a text from DPD saying:

We're expecting your -EE- parcel. Your driver will need your delivery PIN ****

What exactly does this mean?