12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
21-09-2024 06:40 PM
I took the day off work too, such a waste of a day. The woman i spoke to when i called yesterday, said that it will be with me in 5 days, so hopefully this isn't another lie 😕
21-09-2024 08:51 PM
They said the exact same thing to me, and that its still in the sales progress bit, although pre ordered at EE store at 1pm 13th 😩 Hope to get it latest by wednesday!
21-09-2024 08:53 PM
I had this message a week ago, nothing since!
21-09-2024 09:31 PM
I would call them! Iv been in the same boat then saw a post about someone ordering on launch date but it order didn’t go through so I called today and lo and behold the order didn’t go through. Now out of stock I go on holiday next week when it’s meant to be delivered 😭
21-09-2024 11:41 PM
Looks like I’m not the only one then as exactly the same thing happened to me
22-09-2024 05:30 AM
For those of you, who got their iPhone 16 Pro Max. Have you noticed battery draining quicker than usual? At first, I noticed when I went to Settings>Battery that it said some updates are running and finishing in the background which may affect the battery and thermal performance of the iPhone. That stayed for like a day and a half. Now it’s gone but I still think battery draining quickly. Am I the only one?
22-09-2024 08:23 AM
Just a note for the timescales that the customer service gives.
Spoke to a helpful guy last night after despite being 99.999999% sure my order was there and on the way next week considering I now had that estimated day on the tracking, reading the people on here that thought they had orders but didn't made me wanna check.
He said that apparently they can't see the tracking and estimated dates that we can when we go on the tracking, they can only go off what is the live time-frame. So if they are giving an timescale for delivery it won't be actuate if you have an order that was placed already, they can only tell you what the delivery time is now on the site of more than 28 days.
I believe that the dates they now show on the tracking is actuate as the know when they will get the stock in and orders out again, or you'd think they would of just kept it as awaiting confirmation.
So if you have that on your tracking now then we've just gotta wait for that to come around, with the hope that they made get the stock and sent it out sooner without expectation.
22-09-2024 08:53 AM
Happened to me too. Ordered as soon as 1pm came and 2 days later I get a text to say they need to speak to me about an order. I ring them and they have to cancel my order and start again. Which set me back another 2 days!!!!!! So annoyed
22-09-2024 09:07 AM
I only have pro but I thought the same tbh, I was putting it down to playing with the phone more due to setting it up and going through everything on it and was gonna wait a day or so to see, it’s fully charged at the minute but will see how long it lasts today for me without the excess usage
22-09-2024 09:10 AM
Anyone ordered the pro max white in 256gb and received there’s? Not really seen a lot of that colour in the thread