12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
20-09-2024 03:17 AM
What size you order Leanne? 256 512 or 1tb??
20-09-2024 03:18 AM
I orderd 2 both white one is a 1tb the other is a 256 had notifications for both but only added one onto here
20-09-2024 03:19 AM
I’m still waiting on my White PM 512gb..
Didn’t get my order in until 8am ish on the 14 tho 🥹
20-09-2024 03:22 AM - edited 20-09-2024 03:23 AM
Good luck and I hope it comes through fast for you I was thinking they wouldn't arrive due to mess up on ee's side and order didn't go through properly until around 4pm on the day of the pre orders but I got all the messages yesterday and my plans have now updated on the app
20-09-2024 04:54 AM
So I have had nothing at all from EE or DPD, but my account has updated with this information overnight- this wasn’t here yesterday, my order was placed at 1.04pm on Friday the 13th. Confirmation received straight away, but no emails. No texts… fingers crossed I’m not waiting too long 😩
20-09-2024 05:36 AM
I’ve got nothing showing on the app .
good luck!
20-09-2024 06:45 AM
Well I've had nothing and still showing the same on the order tracking so would assume not today. Order is definitely there as had enough conversations with EE this week about issues to have confirmation of it, just guessing too late on the 13th for delivery today.
The waiting game now
20-09-2024 07:01 AM
I cancelled my order, after 12 years with EE and this happening the last two pre-orders. I got my order in at 13:04 and it wasn’t correctly processed until the 17th, so I was told 28 days wait.
Customer complaint went nowhere, was met by increasingly more rude colleagues until the best they offered me was £30 off my next bill if I agreed to stay with them for the upgrade — see you later EE.
I’ve managed to order one in the apple store app for collection from my local apple store today (the same 1TB PM Black I wanted) and the best part is there’s 0% finance so it’s actually cheaper than upgrading through EE and I don’t have to give this sh1tty company another penny.
20-09-2024 07:30 AM
Just to update. I did get two messages just now from DPD with a time slot & my pins. Hopefully you got sorted too.
20-09-2024 07:31 AM
Time slot text is here! 9.02-10,02. Good luck to all and really sorry to hear the problems some have had.