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iPhone 16 & 16 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release. 

Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it. 

You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year... 

Last year was a mess for EE, Let's hope things are different this year. 

1,572 REPLIES 1,572
BigTastey86
Established Contributor
Established Contributor

What size you order Leanne? 256 512 or 1tb??

Leanne2810
Established Contributor
Established Contributor

I orderd 2 both white one is a 1tb the other is a 256 had notifications for both but only added one onto here 

BigTastey86
Established Contributor
Established Contributor

I’m still waiting on my White PM 512gb..

Didn’t get my order in until 8am ish on the 14 tho 🥹

Leanne2810
Established Contributor
Established Contributor

Good luck and I hope it comes through fast for you I was thinking they wouldn't arrive due to mess up on ee's side and order didn't go through properly until around 4pm on the day of the pre orders but I got all the messages yesterday and my plans have now updated on the app 

calummtho
Investigator
Investigator

IMG_4647.png

So I have had nothing at all from EE or DPD,  but my account has updated with this information overnight- this wasn’t here yesterday, my order was placed at 1.04pm on Friday the 13th. Confirmation received straight away, but no emails. No texts… fingers crossed I’m not waiting too long 😩 

I’ve got nothing showing on the app .

 

good luck!

Panky90
Established Contributor
Established Contributor

Well I've had nothing and still showing the same on the order tracking so would assume not today. Order is definitely there as had enough conversations with EE this week about issues to have confirmation of it, just guessing too late on the 13th for delivery today.

 

The waiting game now 

Phil1990
Investigator
Investigator

I cancelled my order, after 12 years with EE and this happening the last two pre-orders. I got my order in at 13:04 and it wasn’t correctly processed until the 17th, so I was told 28 days wait.

Customer complaint went nowhere, was met by increasingly more rude colleagues until the best they offered me was £30 off my next bill if I agreed to stay with them for the upgrade — see you later EE.

 

I’ve managed to order one in the apple store app for collection from my local apple store today (the same 1TB PM Black I wanted) and the best part is there’s 0% finance so it’s actually cheaper than upgrading through EE and I don’t have to give this sh1tty company another penny.

Poppy2401
Established Contributor
Established Contributor

Just to update. I did get two messages just now from DPD with a time slot & my pins.  Hopefully you got sorted too. 

NatashaLou6
Established Contributor
Established Contributor

Time slot text is here! 9.02-10,02. Good luck to all and really sorry to hear the problems some have had.