12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
19-09-2024 08:44 AM
Not sure if it’s a location thing but whenever I go to VIP something on DPD there’s only ever 12-6
19-09-2024 08:44 AM - edited 19-09-2024 08:45 AM
Online to EE now. I knew something was going to go wrong! So! Watch & phone will come separately. The DPD text notification will go to the number associated with the watch, yes even if the watch isn’t cellular! EE aren’t able to give you the pin for the watch delivery! They are trying to change the number on my watch delivery so that we can get the pin or it’s no watch🥲
19-09-2024 08:44 AM
Color me surprised! 😦
I just got a notification of my delivery PIN.
Ordered a Pro Max 512GB in Natural Titanium at 15:30 on Friday.
19-09-2024 08:47 AM
I do have two pins one for the watch and one for the iPhone
19-09-2024 08:48 AM
No text for me either and I ordered via the app whilst I was on holiday so I think it was around 4pm. I called 2 CS agents (I don’t know why I do this!) and both confirmed that the order is picked.
The second dude started by giving me the 28 days spield because no stock of pro max but when I asked him if the order status was still open, he checked and said it was picked. Then suggested I may still get it tomorrow.
WHO KNOWS?!
19-09-2024 08:48 AM
I upgraded my watch last week from an Ultra to an Ultra 2. I didn’t get any emails or confirmation, one day the driver just turned up with it asking for a PIN.
Because it was an upgrade all the details went through on the watch number not than the number which is paired with my iPhone, meaning that no SMS were received.
If anyone is expecting a watch and it’s an upgrade you might want to call and check that the contact number one the order is the correct one as DPD can’t give you it without that PIN.
19-09-2024 08:53 AM
The PIN will be in an email from DPD you’ll likely get later today
19-09-2024 08:54 AM
The pin will be in your app, and an email later today
19-09-2024 08:56 AM
No it won’t. Your DPD app is linked to a mobile number. The DPD notification was sent to the number associated with the watch but it’s a paired watch so no messages. The agent has just had to update my number on DPD
19-09-2024 08:58 AM
Hi everyone has anyone that ordered on the 15th received a DPD message today?