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iPhone 16 & 16 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release. 

Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it. 

You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year... 

Last year was a mess for EE, Let's hope things are different this year. 

1,572 REPLIES 1,572
Oliver991
Established Contributor
Established Contributor

Not sure if it’s a location thing but whenever I go to VIP something on DPD there’s only ever 12-6

Poppy2401
Established Contributor
Established Contributor

Online to EE now. I knew something was going to go wrong! So! Watch & phone will come separately. The DPD text notification will go to the number associated with the watch, yes even if the watch isn’t cellular! EE aren’t able to give you the pin for the watch delivery! They are trying to change the number on my watch delivery so that we can get the pin or it’s no watch🥲

garetc
Scholarly Contributor
Scholarly Contributor

Color me surprised! 😦 

I just got a notification of my delivery PIN.

Ordered a Pro Max 512GB in Natural Titanium at 15:30 on Friday. 

I do have two pins one for the watch and one for the iPhone 

RosieH
Established Contributor
Established Contributor

No text for me either and I ordered via the app whilst I was on holiday so I think it was around 4pm. I called 2 CS agents (I don’t know why I do this!) and both confirmed that the order is picked. 

The second dude started by giving me the 28 days spield because no stock of pro max but when I asked him if the order status was still open, he checked and said it was picked. Then suggested I may still get it tomorrow. 

WHO KNOWS?!

garetc
Scholarly Contributor
Scholarly Contributor

I upgraded my watch last week from an Ultra to an Ultra 2. I didn’t get any emails or confirmation, one day the driver just turned up with it asking for a PIN.

Because it was an upgrade all the details went through on the watch number not than the number which is paired with my iPhone,  meaning that no SMS were received.

If anyone is expecting a watch and it’s an upgrade you might want to call and check that the contact number one the order is the correct one as DPD can’t give you it without that PIN. 

DannClose
Prodigious Contributor
Prodigious Contributor

The PIN will be in an email from DPD you’ll likely get later today 

DannClose
Prodigious Contributor
Prodigious Contributor

The pin will be in your app, and an email later today

Poppy2401
Established Contributor
Established Contributor

No it won’t. Your DPD app is linked to a mobile number. The DPD notification was sent to the number associated with the watch but it’s a paired watch so no messages. The agent has just had to update my number on DPD

JackoBean90
Contributor
Contributor

Hi everyone has anyone that ordered on the 15th received a DPD message today?