12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
19-09-2024 07:41 AM
DPD texts now landing
19-09-2024 07:47 AM
Got one pin. So I assume this is the Watch! Hopefully if I don’t get a 2nd delivery notification - both the Watch and the Phone are together. 🤞🏾
19-09-2024 07:48 AM
DPD text at 7.26 this morning with a pin, but nothing from EE re plan which is odd - normally have that by now. Ordered at 1.34pm on Fri 13, 004089 number. 256GB 16 PM DT.
19-09-2024 07:52 AM
DPD Text with pin & tracking on the way to my local depo - received at 07:26, updated the spreadsheet with DPD notification received which shows on the spreadsheet as "delivered" but not that lucky 😂
19-09-2024 07:59 AM
I got my order in within minutes and got an XKO email at 13.10 on the 13th. A second order confirmation with the 004 number didn’t come through till the 15th.
No DPD text or anything yet this morning. Is there any hope?
19-09-2024 08:03 AM
I’m in the same boat. 1 pin but have 2 orders. Might message them later & ask
19-09-2024 08:06 AM
Good idea. Personally I don’t think EE staff know what is going on! They’re just looking at screens that probably are as updated as our tracking info. So not much help. I’m gonna wait to see what turns up. No time today to waste sitting on the phone to them.
let us know how you get on thou. Will be helpful info for those of us with more than one order.
Good luck
19-09-2024 08:13 AM
UPDATE:
Just checked my order on EE for the phone! It appears I stand corrected, the phone been dispatched! As they dont do tracking for the Watch im hoping they’ll come together! Although I got my pre-order in for it a day or 2 after it went live so wel see. Happy thou its the phone that is on its way. Now to figure out how to leave work for an hour to home for its arrival! Lol
19-09-2024 08:17 AM - edited 19-09-2024 08:19 AM
Ordered the iPhone 16 Pro max 256gb black and Apple Watch S10 46mm Black.
had DPD dispatch for the phone, been advised watch should also be with me tomorrow or sat/mon.
I placed the order over phone on 13th at 5pm
19-09-2024 08:20 AM
No DPD text. CS agent on the phone today says it has been “picked” but who knows if she was just trying to get me off the line?