15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
21-09-2023 05:23 PM
Ordered 1tb pm black and received the message. Anyone getting a 1tb delivered tomorrow?
21-09-2023 05:27 PM
Exactly the same model I’m waiting for had that text but no update on any sort of tracking just says order confirmed
21-09-2023 05:32 PM - edited 21-09-2023 05:35 PM
Just came through, the one where everything is on track. 15 PM 1TB Natural Titanium. Order was completed at 10am on the 16th.
21-09-2023 05:33 PM
I called as I wanted to see if I could order my partner an iPhone 15 on contract and check delivery. Anyway, they told me about my order for my 15 PM 256GB NT could be up to 28 days!
No set information for us customers waiting. It’s poor coordination but of course, not the fault of the CS advisors, as they are only doing their job. Has anyone received the text but had delivery information?
21-09-2023 05:34 PM
16:48 I received that one as well, here’s to hoping we get some actual tracking later tonight
21-09-2023 05:35 PM
Just got my PIN by text. Anyone know how to use it?
21-09-2023 05:36 PM
I have received my tracking information from DPD and also got a text from EE confirming that DPD had received it
21-09-2023 05:36 PM
Got that annoying text. The timescale when I placed my order was launch day I even had the customer guide repeat it. Couldn’t have said launch day any clearer.
21-09-2023 05:36 PM
After a slightly heated chat with c/s the conclusion is they have no idea but ill get a phone at some point within 28 days, wish they would listen as i wanted to know if it was first come first serve but they’ve turned into robots “up to 28 days its apples fault”
21-09-2023 05:37 PM
Is the pin not for your DPD driver? as I received a pin for the DPD delivery driver