15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
21-09-2023 12:17 PM
That's interesting, as I ordered the blue Friday night. Then again, given the lack of information so far it could arrive any time this year 😂
21-09-2023 12:21 PM
DPD notification arrived for the 15 Pro that I re-ordered this morning which is proof that the 15 Pros are in stock and available for ordering next day delivery.
21-09-2023 12:29 PM
He doesn’t really … he was just posting what he had been told … if you look back other this thread you’ll see lots of people sharing misinformation that they were given by EE … the rest of us just need to not take everything as gospel.
21-09-2023 12:31 PM
I ordered 5pm Friday ( 15 PM 256gb Blue Titanium) and have heard nothing from the Friday, when I ordered it said 14days, when I done a live chat the other day they said within 28 days, and after talking today it’s now over 28 days, it will be 6 months next 🤣
21-09-2023 12:33 PM
talk of dpd texts today have dried up. maybe all gone out.
21-09-2023 12:36 PM
ordered my pm blue 256gb after being given the run around from Friday to sunday, was told today by someone on live chat that I should expect my dpd tracking number tomorrow making me think I could get it a couple days late so I'm holding out hope
21-09-2023 12:36 PM
Looking that way
21-09-2023 12:39 PM
Hopefully another wave later on 🤞
21-09-2023 12:40 PM
Hi @Equil .… I hope you tell your mate how much stress they caused 😂.
Quick update … my white 15PM is on its way … texts and updates received at some point overnight/this morning.
If it helps anyone - I was on the phone at 1258 on Pre-order … all done at 1350 … never received a confirmation email just a text … not sure if it matters but I’ll mention it anyway … a manual order had to be done due to the system issues and I refused one of these flex pay plans.
For those of you still waiting - there is time - so keep an eye out for updates.
Shall we do this again next year??? … I suspect we will!!
21-09-2023 12:42 PM
I checked and my email from DPD didn’t come through till just after 2pm when I ordered my 13 pro max 2 years ago. So there’s still time!