15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
10-10-2023 03:25 PM
I am in exactly the same position as you. I ordered on 15th but phoned on the 19th to change the colour but instead my order was cancelled so had to start a new order. I’m in Scotland too - ordered a 15PM NT 256gb - delivery due end of October! I swear I’m wishing this month away lol 😂
10-10-2023 03:29 PM
Just gets worst really. Ordered same day as you around 8:30am same colour & spec - no DPD notification. Just spoke to EE who have finally confirmed - it’s not FCFS and the warehouse is just allocating to whatever order in front of them! So no real indication when I’ll get my phone tbh. All they could say is if not received by 14th call back and they’re escalate as it will be over the agreed 28 days!
10-10-2023 03:41 PM
I am really sorry to hear that. Maybe you can ask for some kind of compensation if it's over the 28 days?
10-10-2023 03:47 PM
Just had a DPD text saying they’re expecting my parcel.
PM NT 1TB
Ordered 16th, didn’t get a 0033 number, just a 002 and an xko one. Been a long near month of waiting but glad to see everyone in the 1TB gang get their texts today.
10-10-2023 03:48 PM
Just got my email from DPD they have my parcel
ordered iPhone 15 pro max nt 1tb on 16th
hope everyone gets there’s soon
10-10-2023 03:54 PM
Just received a text from DPD that they are expecting my parcel.
Ordered 256GB 15 PM NT around 4pm on the 16th. Order number 003309
finally!
10-10-2023 04:16 PM
Woo got my DPD text and pin! 0033094 256GB PM NT
10-10-2023 04:23 PM
Complete joke now at this stage! I’ll just cancel if not received on the 14th after i get whatever compensation they offer! Keep my 14 PM - pay off the bill and next year sell it to put towards buying outright from Apple and go on a sim only! EE been laughable with this release! They have no idea **bleep** they’re doing.
10-10-2023 04:25 PM
8 ahead of me on the spread sheet for same model. Hope I’m soon
10-10-2023 04:31 PM
How long after you get the Dpd text are you receiving your orders?