15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
01-10-2023 08:38 PM
I ordered the exact same as you. But received no update on my tracking.
01-10-2023 08:44 PM
01-10-2023 09:22 PM
Here’s a screenshot from Tuesday that I did of the one you must have bought from Apple, I was tempted but was too far really from Leeds.
01-10-2023 09:55 PM
Does it depend on when you ordered? I ordered mine on the 17th?
01-10-2023 10:00 PM
I’m not sure, but I ordered mine on the 15th and got my confirmation at 745pm
01-10-2023 10:20 PM
Just a thought… I’m curious how EE are telling everyone that you will recieve your phone within the time frame you were given when you placed the order, but don’t actually have any record themselves of what the timeframe was when the order was placed? 🤔
I also have not received any other communication from EE other than the “stop calling us” text everyone received on the 21st, so a little worried about what is going on with my order.
I went into store the other day and they did explain that the warehouse has to fulfil your order within 28days of it being received. If they cannot fulfil your order by this date, then someone will call you to let you know. It’s also written in the small print of the order confirmation you should have received when you placed your order.
01-10-2023 11:48 PM
Yeah I’m thinking of cancelling my order sending back the watch and pre ordering the new pixel 8 pro. I’ll give them till the 4th then pull the trigger
02-10-2023 06:54 AM
Had my weekly updated message lol. Hopefully not waiting too much longer now!
02-10-2023 07:34 AM
Another day of constantly checking my phone for updates or DPD notifications (sigh)
02-10-2023 07:40 AM
I’m not far from Milton Keynes so really wish I saw this!