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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Laudinator
Established Contributor
Established Contributor

Just got this text. Really just echos my update on the order tracking 

“Good news Christopher, your order is coming soon. To get the latest update on your order visit. https://myaccount.ee.co.uk/orderdetails?order=qdhGPnPUtRtnYohQ2QsaG%2BOr8GyHGZF%2F Thanks from EE.‘

FlorenceMDDR
Established Contributor
Established Contributor

I keep checking my order on my ee and it says waiting for confirmation 😥

Nicole877
Established Contributor
Established Contributor

Same here, I keep checking every 20 mins or so lol 😩

x12gar
Established Contributor
Established Contributor

This isn’t what customer services have been telling us. 

FlorenceMDDR
Established Contributor
Established Contributor

very true

oblivion1337
Established Contributor
Established Contributor

We will receive Weekly update (every 7 days) with different message (SMS, email, order update message) until DPD message bounces in.

Ah thanks, I got excited for no reason lol

Next week would be the "third week" so it's hard not to get my hopes up, fingers crossed!

Karen0142
Established Contributor
Established Contributor

I got a text this morning saying …  but I haven’t received a email? 

 

Hi from EE. We've sent you an important email about your order XKO********. Please check your email for the latest update.

Karen0142
Established Contributor
Established Contributor

I’ve had text saying your order is on track on the 21st .. then a 0033 tracking number on 26th.  Just says awaiting delivery date. Then a text today saying Theve sent a email but I haven’t got any email 

FlorenceMDDR
Established Contributor
Established Contributor

I hope they will update us soon..lol as we are approaching october 🤔