15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
30-09-2023 11:04 AM
Just got this text. Really just echos my update on the order tracking
“Good news Christopher, your order is coming soon. To get the latest update on your order visit. https://myaccount.ee.co.uk/orderdetails?order=qdhGPnPUtRtnYohQ2QsaG%2BOr8GyHGZF%2F Thanks from EE.‘
30-09-2023 11:06 AM
I keep checking my order on my ee and it says waiting for confirmation 😥
30-09-2023 11:13 AM
Same here, I keep checking every 20 mins or so lol 😩
30-09-2023 11:13 AM
This isn’t what customer services have been telling us.
30-09-2023 11:14 AM
very true
30-09-2023 11:16 AM
We will receive Weekly update (every 7 days) with different message (SMS, email, order update message) until DPD message bounces in.
30-09-2023 11:17 AM
Ah thanks, I got excited for no reason lol
Next week would be the "third week" so it's hard not to get my hopes up, fingers crossed!
30-09-2023 11:19 AM
I got a text this morning saying … but I haven’t received a email?
Hi from EE. We've sent you an important email about your order XKO********. Please check your email for the latest update.
30-09-2023 11:22 AM
I’ve had text saying your order is on track on the 21st .. then a 0033 tracking number on 26th. Just says awaiting delivery date. Then a text today saying Theve sent a email but I haven’t got any email
30-09-2023 11:22 AM
I hope they will update us soon..lol as we are approaching october 🤔