15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
11-10-2023 05:52 PM
Just received my DPD text - PM Blue Titanium 1TB, ordered on 19th
11-10-2023 06:17 PM
Finally got my DPD text which I am ecstatic about - blue 15PM 256GB , ordered on the 22nd
However also had the text to say I didn’t trade in my phone in time so I rang EE. Apparently when I ordered the phone they sent out the return pack immediately and didn’t delay the order so I’ve lost my discount …. Not happy AT ALL. I now have to ring back when I get my phone for it to reset again and send another returns pack out to hopefully keep my trade in discount
11-10-2023 06:25 PM
11-10-2023 06:26 PM
11-10-2023 06:28 PM
Thank you! Glad you got yours coming! Lots of 256 NT units last 2 days but not seen any 512 NT (what I'm waiting on) so will see.. Fingers crossed!
11-10-2023 06:29 PM - edited 11-10-2023 06:30 PM
can i ask what trade in discount did u get cos I don’t think I got anything when done mine
11-10-2023 06:30 PM
11-10-2023 06:32 PM
I need to long off this thread! Im just seeing loads of people who ordered days after me getting their DPD notifications and I’ve got nothing! At this point I'm literally thinking of just cancelling it! Wait for Apple to ship my order mid Nov and sell my current device to cover most of the cost. Then pay off my EE accounts and downgrade to a sim only! They’ve totally **bleep**ed me off with this year drop! Glad you got your DPD notification and your device is en-route.
11-10-2023 06:36 PM
It was on the system 21st.. I went with same as Pro Max NT but in 512gb... 😞
11-10-2023 06:47 PM
Interesting… I hope this is the case but judging from what I’ve read I’m not holding out any hope😂 I ordered my White Pro Max 256GB on the 23rd at around 10:30am and have had nothing other than my 033 number and a ‘Your Pre-Order is confirmed’ on the tracking site.
Fingers crossed 🤞🏼