I’ve been promised a lot more than £30.
so I originally ordered on pre order day early afternoon (15PM 256gb BT) and was told the systems are down and they were going of a paper where the prices were lower then the prices on the web.
I get F&F discount so I was getting offered 30% off plus an extra £5 due to the web being down. I signed the contract electronically and was told phone will be with me on launch day.
fast forward to launch day and I’ve not got any dpd notifications or any order number… I. Called again and placed a new order and was promised that I’d get the phone on the 25th along with 10% discount (£54 pm for the 15 pm 256gb with unlimited calls/text/data and apple one bundle) called every day between 22-25 and was given false info every time.
i needed the phone for the 29th as it was a gift for someone… was promised that I won’t be getting it so I complained and was given £68 off. Also if I don’t get my phone within the promised 28 days I’ll get another £68 off.
I don’t mind waiting now as If I’d ordered the phone direct from apple without any tariff I’d be paying £50 and that’s what I’m paying as I’m getting £68 off.
sorry for the long message but I feel EE needs to up their game as this happens every year.
