15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
03-10-2023 11:48 AM - edited 03-10-2023 11:49 AM
I've upgraded on the DPD app to guarantee Tomorrow 12-6pm delivery, so fingers crossed! 🤞 Also took a sneaky day off work for it 😄
03-10-2023 11:51 AM
Yeah, it is seeming that way! Ah well, hope there is some movement on the DPD tracking today for our peace of mind.
03-10-2023 11:51 AM
Just had a look and some devices (512 PM Black and Blue) avaliable for pick up in Southampton Apple store today if anyone can get there instead 🙂
03-10-2023 11:52 AM
I'm just glad we have some clarity now! Rather wait another day knowing it's on the way then not knowing anything!
03-10-2023 11:53 AM
Exactly! I couldn't even track via EE so since I pre-ordered I've just been holding onto a thin bit of hope that they truly had my order 😂
03-10-2023 11:54 AM
You'll get it don't worry. If you check your EE order via tracking it will have probably also changed to dispatched (mine has).
03-10-2023 11:54 AM
Just checked my tracking and despite being told mine would be here before I go on holiday at the end of the month by just about every rep I’ve spoken too, my tracking is telling me 30th Oct - 03 Nov… even more annoying as if it wasn’t for EE my order would have been placed on release day. Absolutely fuming if I’m honest, just spoke to a CS and was not rude at all but explained that from the biggest phone network in the company, the services that I’ve received has been horrendous. Still waiting for a call back on my complaint, too 🙄
03-10-2023 11:54 AM
If any of us do happen to get a surprise delivery today, do come back and let the rest of us know! 😅
03-10-2023 11:56 AM
Mines saying going be delivered Tomorrow now so guess it was picked up too late last night
03-10-2023 11:56 AM
I’m the same. Not been able to track since 15th