15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
03-10-2023 09:29 AM
Expected delivery has been updated to the 30th Oct - 3rd Nov. I ordered a 256gb PM White on the 15th but order wasn’t confirmed until the 19th via online chat (wish I’d checked sooner!)
It’s not ideal, but it’s something nonetheless. At least we’re seeing a bit of movement now!
03-10-2023 09:30 AM
If you don’t mind me asking what was it originally the dates given
03-10-2023 09:30 AM
It might be that they haven’t scanned it yet, or it might be in tomorrow’s batch of deliveries, you’re on the last stretch, not long to go now till you receive it! Fingers crossed for you it comes today and that they just haven’t updated tracking yet🤞
03-10-2023 09:33 AM
Ordered the PM 256GB in Black on 18th Sept.
Got an update to say it’ll be here between 13th-17th October
03-10-2023 09:33 AM
My EE tracking updated to say that my estimated delivery date is between 20th-24th October. I ordered 15 PM Black 256GB on 20th September. I’m still hoping that I’ll get it earlier than that after seeing so many of you getting your DPD notifications last night 🙏🏻
03-10-2023 09:36 AM
I ordered mine on the 19th, no update at all whatever is happening.
Communication is a joke with EE, i don;t blame them for the shortage but the handling of the situation and false dates are a joke. When i ordered mine i was told i would get it on release day, i knew this wasn't the case because i saw the dates on the website.
Don't know if i haven't heard anything because its an upgrade and not a new phone
03-10-2023
09:36 AM
- last edited on
03-10-2023
10:44 AM
by
JeanT
Ordered PM NT 256GB, had to call to confirm on 18th.
Just got my first EE update, expected delivery 30th OCT - 4th NOV.
Over 28 days! ******* thaaaaaaaat.
going to cancel I think - worst experience ever.
order no: 0033124 for those wondering.
03-10-2023 09:40 AM
03-10-2023 09:45 AM
Ordered PM 256GB Black on September 21st got updated delivery date of October 20th - 24th
03-10-2023 09:52 AM
ee are telling me within 28 days and i ordered on the 28th....