15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
02-10-2023 07:41 AM
You won't be getting the phone this month. It's looking like November now sadly.
02-10-2023 07:41 AM
No point in checking DPD. You’ll get texts, emails and DPD notifications so you’re not going to miss being informed 😊
02-10-2023 07:42 AM
Stay positive
02-10-2023 07:43 AM - edited 02-10-2023 07:43 AM
My reservation was confirmed just before this, so they must have had a couple! I’m in Suffolk so the distance was doable for me.
02-10-2023 07:44 AM
It's not coming till November now sadly
02-10-2023 07:57 AM
So I was late ordering this year wasn’t sure I’d upgrade but EE are back typically telling us anything. I was told in 24 hours I would have a text to say when stock is expected in. How havent they learnt from previous years 😂 make a script & get everyone to stick to it
02-10-2023 08:34 AM
02-10-2023 08:49 AM
I have just spoken to EE and they advised maximum time from the date you ordered is 28 days til delivery, but they’re getting them out in around 14 days.
02-10-2023 08:55 AM
14 days from when?
02-10-2023 08:57 AM
I was told 14 days after release date when I phoned EE the first time, the second time I was told over 28 days