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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

‎15-09-2023 07:05 PM

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
cgs101
Established Contributor
Established Contributor

‎25-09-2023 05:52 PM

DPD epic fail part 2:

after the phone went to the wrong depot on Friday (so it never arrived although their app was saying I’d receive it on Friday) , today the DPD driver never came. The app changed from the hourly slot and “your driver is approaching” to “noone could provide the PIN at the address”.  
I’m really annoyed, how did DPD get so bad??  The courier never came anywhere my address. If s/he bothered at all, s/he must have gone to the wrong address.  Then their CS can’t do anything and they just rescheduled delivery for tomorrow. They also suggested I contact EE for compensation!  🤣

Why are services so bad all the time ?

0 Helpful
Thank1
Investigator
Investigator
In response to Jonah55

‎25-09-2023 05:53 PM

I've a pin from dpd for my blue PM 1tb so hopefully I get it tomorrow 

 

0 Helpful
Lauren120
Established Contributor
Established Contributor

‎25-09-2023 05:53 PM

I spoke to someone on, online chat. Bit disheartening to see someone who ordered same make and model storage order after me and received the dpd notification already, so much for first come first served like the guy mentioned on chat.. shocking that once again Apple wasn’t prepared. 

0 Helpful
Hippiekid
Valued Contributor
Valued Contributor

‎25-09-2023 05:54 PM

Just got my dpd text Pm blue 256gb  blue 

Ordered on 15th got confirmation email at 19:45

0 Helpful
James8803
Investigator
Investigator

‎25-09-2023 05:55 PM

Just received my PIN from DPD will arrive tomorrow. Blue PM ordered 15th 1.10pm

0 Helpful
jordanwallxce
Established Contributor
Established Contributor
In response to Hippiekid

‎25-09-2023 05:56 PM

i got the pm blue 256gb 

ordered 16th 4:50pm still waiting for dpd (:

0 Helpful
x12gar
Established Contributor
Established Contributor
In response to Lauren120

‎25-09-2023 05:57 PM - edited ‎25-09-2023 05:58 PM

Also, EE took orders without having the stock, knowing they could not be fulfilled. Very happy to take peoples money, but when it comes to delivering, it’s always someone else’s fault

NickH16
Star Contributor
Star Contributor

‎25-09-2023 06:02 PM

Just got a text from DPD

they are expecting my parcel woo at last 

0 Helpful
Llcoopzzzllll
Investigator
Investigator
In response to NickH16

‎25-09-2023 06:04 PM

When did you order mate? 🙂

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keribarnett4
Established Contributor
Established Contributor
In response to NickH16

‎25-09-2023 06:04 PM

Which phone did you order and what time? 

0 Helpful