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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

‎15-09-2023 07:05 PM

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
NickH16
Star Contributor
Star Contributor
In response to Carlos85

‎21-09-2023 04:59 PM

Same as me then 

0 Helpful
Sumpermonkey784
Visitor
In response to NickH16

‎21-09-2023 05:03 PM

I just got that text. I was never given a timeframe so it’s not particularly helpful. Guess I’ll just play the waiting game!

0 Helpful
RocketPup1
Prodigious Contributor
Prodigious Contributor
In response to NickH16

‎21-09-2023 05:09 PM

🥲 I’ve not had anything today and I pre ordered on the Friday

Need Further Help? Call 150 From Your EE Number Or Download The My EE App On The App Store And Google Play
0 Helpful
Deryn2001
Valued Contributor
Valued Contributor

‎21-09-2023 05:10 PM

I’ve received my DPD confirmation yesterday, that’s my iPhone on its way to my address. What a stressful process of not knowing. But all good now. Plus my plans already started without me receiving the phone yet, don’t know if that normal or not? 🤔 

0 Helpful
greenbadger
Expert Contributor
Expert Contributor

‎21-09-2023 05:12 PM

Just had two emails from EE that my watch and phone are making their way to me

I did of course know this

Muyiwa751
Established Contributor
Established Contributor

‎21-09-2023 05:18 PM

Just got a text from EE:

 

Hi from EE. We just want to let you know that everything is on track with your order for your iPhone 15 Pro Max, and it should be delivered in the timeframe you were given when you placed your order. We are working hard to get your iPhone 15 Pro Max to you as soon as possible, and there is no need to call us to get an update on its progress. We will be in touch with further updates before we despatch your phone.

0 Helpful
Danielgouv88
Contributor
Contributor

‎21-09-2023 05:19 PM

Check your email, just got an email saying my order is out for delivery.

ordered 15PM 256gb natural titanium on 15th using upgrade anytime via phone call and got email confirmation at 1450

0 Helpful
Gadgetsloco
Established Contributor
Established Contributor

‎21-09-2023 05:20 PM

got that text message also, seems to be targeted to people who ordered the Pro Max, anyone who did not order a Pro Max got the same text? 

"Hi from EE. We just want to let you know that everything is on track with your order for your iPhone 15 Pro Max, and it should be delivered in the timeframe you were given when you placed your order. We are working hard to get your iPhone 15 Pro Max to you as soon as possible, and there is no need to call us to get an update on its progress. We will be in touch with further updates before we despatch your phone."

 

0 Helpful
Laudinator
Established Contributor
Established Contributor

‎21-09-2023 05:21 PM

Just got the generic don’t phone us text. My timescale was release day 😂

0 Helpful
Antthrones1
Established Contributor
Established Contributor
In response to Danielgouv88

‎21-09-2023 05:22 PM

Yep - same here. 15PM 256 Black. 

0 Helpful