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iPhone 14 and 14 Pro Preorder tracking thread

Kyemaloy
Established Contributor
Established Contributor

‎09-09-2022 01:22 PM

I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.

2,555 REPLIES 2,555
saqibchowdhree
Investigator
Investigator

‎15-09-2022 08:23 PM

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I was hoping it would be delivered today??But suppose it doesn’t work that way??

Still, can’t complain compared to some who may not be receiving theirs tomorrow. 

FYI, as mentioned numerous times, check DPD website (NOT APP). I upgraded to VIP morning delivery for £9.99. 

 

0 Helpful
ben2197
Investigator
Investigator
In response to Cpives2008

‎15-09-2022 08:26 PM

It’s it’s any help it showed as collected by DPD only 20 minutes ago and like I said in my case its delivery window is 08:00-09:00. So clearly a lot can happen quickly.

0 Helpful
smbjoynes
Contributor
Contributor
In response to Poppy2401

‎15-09-2022 08:30 PM

They can, a CS just checked 2 of my upgrades and both are with DPD already and she gave me both tracking number

0 Helpful
Poppy2401
Established Contributor
Established Contributor
In response to smbjoynes

‎15-09-2022 08:31 PM

I know they can. Guess he just didn’t wanna say

0 Helpful
Cpives2008
Established Contributor
Established Contributor
In response to saqibchowdhree

‎15-09-2022 08:32 PM

How can you check on the DPD app if you have no order number or DPD tracking number?

0 Helpful
asdtsjjj
Contributor
Contributor
In response to Bri_97

‎15-09-2022 08:33 PM - edited ‎15-09-2022 08:33 PM

I ordered on monday.  I didn't receive anything until around 7.  That's when I got the notifications from EE.  Then checked the DPD app, and confirmed that they have my parcel.  So I can assure you that there is hope for us Monday-ordering peeps!

0 Helpful
JOHNBOSWELL
Explorer

‎15-09-2022 08:33 PM

I’m so lost with this. 

I got an email saying my order is on the way with an XKO refernace but that was all then today I got several texts saying all my benifits and add on are turned off. 
I checked the app it shows my new contact has started but no new phone yet and no info on when it’s coming. 
The fee I paid is showing as a payment and shows that it will be taken off my next bill?! 

why are they being so crap at keeping us informed. 

0 Helpful
Profile closed
Not applicable
In response to JOHNBOSWELL

‎15-09-2022 08:35 PM

Dpd can message any time at night I had a message at 5am last year so you never know 

0 Helpful
chris4ord
Investigator
Investigator
In response to asdtsjjj

‎15-09-2022 08:37 PM

What phone did you go for out of interest? 

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asdtsjjj
Contributor
Contributor
In response to Rheap

‎15-09-2022 08:37 PM - edited ‎15-09-2022 08:38 PM

Okay.  so anyone who orders online gets TWO numbers:  and XKO AND an 01 or 02 number.  The one that counts is the 02 (and that is the number you use for tracking).  The XKO number only means that they received your order, but it hasn't been actually processed or approved.  After you get the XKO number, you then get your 02 number once your order has actually been accepted or processed.  So if you received your 02 number, then you're golden.  That is the number you use in the tracker.

0 Helpful