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iPhone 14 and 14 Pro Preorder tracking thread

Kyemaloy
Established Contributor
Established Contributor

‎09-09-2022 01:22 PM

I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.

2,555 REPLIES 2,555
greenbadger
Expert Contributor
Expert Contributor
In response to Dan_W

‎14-09-2022 02:43 PM

I’m not too worried yet. But it would have been the day before launch day and launch day itself things began to go wrong last year so there’s still time for them to mess it up

Bri_97
Valued Contributor
Valued Contributor
In response to greenbadger

‎14-09-2022 02:46 PM

Nah I'm not worrying over it too much now. I did notice when I went to view my fiancé's plan cost on the app, it couldn't show me (he's on an anytime upgrade which is how I got the phone.)...and now I can't log onto the app at all. Don't know if anyone is experiencing the same problem or it's my wifi playing up again maybe.

greenbadger
Expert Contributor
Expert Contributor
In response to Bri_97

‎14-09-2022 02:51 PM

I also can’t view my plan on the app or website on the line being upgraded. Other lines are ok though

0 Helpful
Dan_W
Established Contributor
Established Contributor
In response to Bri_97

‎14-09-2022 02:53 PM

Same with e, unable to load into my account. I assume it's because they're making the changes to the plans.

Spicelowery
Contributor
Contributor
In response to greenbadger

‎14-09-2022 02:53 PM

My app says this on my current plan

”Something went wrong and we cannot show you your remaining data at the moment.

We're sorry about this. Please try again in a few minutes.”

 

This to be fair seems positive as I don’t have confirmation that DPD have picked my handset yet.

Bri_97
Valued Contributor
Valued Contributor
In response to Spicelowery

‎14-09-2022 02:57 PM

Yeah I'm definitely taking this as a positive sign guys. I don't have confirmation either from DPD and it's like I've seen on here, the tracking is always slow on EE's side. The one agent told me sometimes it don't get updated until DPD pick it up! 

0 Helpful
mlml12345
Established Contributor
Established Contributor

‎14-09-2022 03:02 PM

I got a notification from DPD about 20 mins ago and I’ve just had 3 texts from EE and app shows dispatch expected in 24hrs 

Dan_W
Established Contributor
Established Contributor
In response to mlml12345

‎14-09-2022 03:05 PM

Good to see some orders have started moving. Mine is still at awaiting confirmation. Nothing from DPD yet, still unable to access my EE account

Bri_97
Valued Contributor
Valued Contributor
In response to mlml12345

‎14-09-2022 03:07 PM

That's awesome news. Still waiting for DPD or anything really.

lspoor
Established Contributor
Established Contributor

‎14-09-2022 03:08 PM - edited ‎14-09-2022 03:09 PM

I originally did the order online and didn't log into my account but it picked up on the same email. So I'm guessing it'll just be added as an additional line (my current contract ends in November so I'll be back to a single line). But can't see any mention of my new line (iPhone 14) within my account currently.

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