Community Activity

New to EE TV and Broadband, Now TV and TNT Sport Access Issues.

Hi,Just joined EE broadband with EE TV and taken the sports bundle for sky sports and TNT sports.Now TV is stating that I have no subscriptions and the TNT channels are giving internet connection errors.Any ideas on how I resolve these issues?Thanks

Now TV

I have switched from BT where everything was great. I  can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...

Markmckay by Investigator
  • 323 Views
  • 14 replies
  • 3 Helpful

No upfront cost on contract phones

Hi, I just wondered if anyone could help me here, I’m new to EE and need a new contract phone but all of the suitable ones I’ve seen, all want at least £30 upfront. Is there any I could apply for without an upfront cost and if so, can someone please ...

Balance and charges

One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...

Khg by Investigator
  • 26 Views
  • 3 replies
  • 0 Helpful

Cancel Broadband

I would like to cancel my Broadband.The reason for this is I have moved out of where I live for a few months and do not want to be billed until I move back in. 

PAYG account set up from abroad

Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...

Overpaid bill

Hi, Apparently I left EE on the 8th April when I switched to EE full fibre. I was sent a bill for the old contract covering April. I was then billed by my ‘new’ provider, EE for the month of April well from the 8th April. Both bills were debited from...

RayBees by Explorer
  • 6 Views
  • 0 replies
  • 0 Helpful

Order gone missing

So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...

Davey1988 by Investigator
  • 123 Views
  • 14 replies
  • 0 Helpful