04-10-2021 08:55 PM
Tried charging my iPhone 13 and it won’t charge. Just kept saying charging cable was not connecting. Tried other cables and still nothing. Used a wireless charger which allowed the phone to then turn on and charger then worked.
what I want to know is this a common fault.
04-10-2021 09:17 PM
Hi @Deekelly
Are you using the charging cable which came with the device? Have you made sure there is no fluff or anything blocking the port (even a case).
Is the cable fitted tightly.
Thanks
23-04-2022 10:58 AM
Hi Did you get this fixed as I have the same problem.
23-04-2022 11:21 AM