The EE Community

Require employee number

I was previously an employee a couple of years ago at EE, and now require a an employee (UIN?) number and proof of employment for a background check for a new role. I need this ASAP and don't have access to old payslips or a P60. What do I do?

Compensation towards Talk Talk leaving fee

I was told I’d get up to £300 compensation from EE towards the leaving fee charged by my previous broadband provider. How do I get this compensation? Thanks!

Torquay

Hi how do I add. A line to my contract 

Roaming pass

I am going away to Greece for a week soon and was wondering how the roaming pass costs work out. It says it’s £17 for 7 days but also says it’s £2.59 per day. So which is it?also as I’m travelling on a Monday and coming back on a Monday night. When s...

Petition to allow landline voicemail to be turned off completely

I like many as I  have seen on here want to be able to turn off my landline voicemail, and was very frustrated when I found that this was not possible. It’s also makes it extremely difficult for people with mobility issues to answer the phone before ...

Game Pass Ultimate

Good morning I have received an item which came with Xbox Game Pass Ultimate, but I have no way to activate it, if I go to ee/xbox there is nothing to activate. Should I have received an activation code?Ross

invoice marked unpaid that has been paid

Hello, I received a letter by post stating that my mobile phone service is going to be suspended because I owe £150 on account number ***********. I pay the mobile phone bill by direct debit.  I have checked against the invoices on the last three mon...

Network is to down for 2 days to carry our maintenance - will I get money back?

Net work issue