@Lois11 Depends on what model iPad Air you have as only the latest model iPad Air is 5G compatible. So if it’s not the newest model then it doesn’t support 5G. What model iPad Air is it ? The newest model iPad Air was released March of this year and EE sold these with 5G anyway.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
