Apple Devices

Discussion about Apple's range of devices including unlocking your device

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iphone 13 pro max signal issues ios 15.5

 Hi, im currently having signal issues with the iphone 13 pro max since the IOS update to 15.5, i have been in touch with EE several times about this and still no solution, and i am still facing the issue. I have even been in touch with EE to trouble...

Your order is on its way - but no order number

Hipaid £419 today for an early upgrade which I completed using the online chat option. The email gives no info other than the device details and a link for tracking. However, an order number is required to track my order and my email doesn’t contain ...

Phone contacts

How can i get to see my phone contacts from icloud without a mobile 

Belly5 by Explorer
  • 964 Views
  • 4 replies
  • 2 Helpful

Amazing service

This morning I had an amazing interaction with Sam on the phone who helped me get back up and running with my phone after it was stolen. Other EE employees were very nonchalant and unsympathetic but she took the time to listen to everything that was ...

Resolved! Apple Watch own number

I pay £7 for an add on for data for my Apple Watch.  It appears as a new number - not the one connected to my phone. Can anyone tell me if that’s right? Surely my phone and Watch should have the same number?! Please help - thank you! 

Cancelling Apple Watch Plan

Hi. I received my Apple Watch not long ago. I'm just wondering if I would have to pay an early termination fee if it was less than 30 days ago. I want to cancel my apple watch plan as it is too much as well as my iPhone 13 Pro plan. Thank you. 

layawolf by Valued Contributor
  • 1381 Views
  • 1 replies
  • 3 Helpful

No replacement phone after insurance claim

Hi I have made a claim for my broken phone that has since been accepted. I was advised to wait for info from DPD re. Collecting my phone and swapping it with a replacement.I’ve since had an email stating my claim has been settled and is therefore clo...

doll1979 by Explorer
  • 1480 Views
  • 4 replies
  • 1 Helpful

Re: iPad not connecting to network

Quite similar.  Internet connects to everything else except ipad. When we put the password in it says incorrect password. But the same password works for laptops and TV. 

Lee1210 by Explorer
  • 1136 Views
  • 4 replies
  • 1 Helpful

Transfering Data Plans Between Apple Watches?

I have two Apple Watch Series 3 Cellular on my account (one belonging to myself and the other belonging to my wife), and have now purchased (directly from Apple) 2 x Apple Watch Series 7 Cellular's to replace the above.  Ahead of this purchase I cont...