New phone

AngeEdwards66
Visitor

Hi 

I placed an order for an upgrade & still haven’t received my new phone yet. Can you please look into this for me.

thanks 

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @AngeEdwards66 ,

Welcome to the community,

You have not written which IPhone, colour and storage size or when you did this.

This is not customer service and there is no account access, so unless one of community staff know whether there are stock of item, they may not be able to help either.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
Leanne_T
EE Community Support Team

Morning @AngeEdwards66

Thanks for coming here. 

When did you place the order? 

Which model including size and colour phone have you ordered? 

Leanne 🙂