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Discussion about Apple's range of devices including unlocking your device

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Resolved! No internet on wifi following EE network settings update

My iPhone 7 had a message “needs restart following EE network setting being updated”. After restart I have no Internet on wifi. It’s on the hotel wifi. My wife’s phone works fine. I’ve reset network settings but no change. 

shaunali by • Explorer
  • 956 Views
  • 2 replies
  • 3 Helpful

iPhone upgrade delivery

Hi I’m tracking my order through ee an it’s stating ‘we can’t show your details right now’ but I’ve had confirmation email my sons phone is on the way but can’t track and haven’t recieved a text from dpd. I placed the order Thursday morning. Can you ...

Apple Music

Hi, I get Apple Music free as a smart benefit. Apple Music has been activated and displays as one of my 3 active smart benefits in the my EE app. I have also received the following text message from EE, “Hi from EE. Apple Music has been added to your...

Owning your handset

Does anyone know how long it takes before you actually own the handset? I can’t afford my phone bill anymore and want to leave my contract but don’t know if I can take my handset and phone number with me. 

Mrc & trade in

Hello. I am looking to trade in my old iPhone 7 and take out a new se 2022. My question. Can you trade in and receive the MRC discount too? thanks in advance 

i Paid For Next Day Delivery And Did Not Receive Parcel

On Friday 29th July 2022 I Upgraded My Contract For A New Device. I Paid For Next Day Delivery, Stayed In All Day On The Saturday Waiting For The Parcel.When It Got To A Certain Time I Called EE To Find Out Where My Parcel Was And Was Given A Trackin...

KeishaB by • Visitor
  • 504 Views
  • 1 replies
  • 0 Helpful

Wifi mini dongle

I’m in France. My WiFi mini dongle worked fine until the data renewed on my bill (which was paid). Now my iPad finds the router, says it’s connected but won’t actually connect to the internet? I’ve checked and have 40GB of date. Any ideas?

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