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Discussion about Apple's range of devices including unlocking your device

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iPhone SE (second generation) shutting down randomly

So this started about 3 days ago, my phone started to randomly shutdown, it would go black for a few seconds then show the apple logo and turn on again which is what happens when an iPhone resets but then it kept on happening. Every around 3 minutes ...

Fin12 by • Investigator
  • 1524 Views
  • 8 replies
  • 0 Helpful

Employee discount

I am a BT employee and have been told that I can get a discount on new contracts. However the new iPhone 14 Pro is exempt... When will I be able to use my discount for this phone? 

iPhone 11 keeps losing sound

Hi, I’ve only had my iPhone 11 a month or so. It’s been great but a couple of times this last week, the sound has stopped working. No sound on apps, text alerts, when someone is calling, even when locking the phone. If I turn my phone off and back on...

EmmaL89 by • Visitor
  • 510 Views
  • 2 replies
  • 3 Helpful

to exchange

I would like to know if it would be possible for me to exchange an iPhone 13 pro max for an iPhone 13 pro, despite still paying for the iPhone 13 pro max, would it be possible to do that?

antunes2 by • Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful

Visual voicemail active on account but not on working

I have visual voicemail but it has just stopped working on phone even though checked account and still an active add on.it just has a red button and says “call voicemail” in middle. I have no voicemails. Tried resetting network settings and turning p...

Resolved! Upgrade

I’ve previously swapped a device before contract conclusion for an upgrade is this still an option? 

Lost iphone

I have lost my iPhone which doesn't have wifi so cannot use find my iPhone and I didn't add the device to my ee account before I lost it.  It currently has a signal and is ringing. As I lost it outside I can't imagine it has much battery left. Just w...

Houten by • Visitor
  • 433 Views
  • 1 replies
  • 0 Helpful

iPhone 12 Pro problem

Hello EE ‘s communityI have a huge problem  with my IPhone 12 Pro,  Apple said that needs to be replace for a new one because is a problem of the manufacturer and can’t be repair , because is nothing they can do because needs to be replace and EE sai...

Ginger9 by • Explorer
  • 889 Views
  • 3 replies
  • 0 Helpful
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