Apple Devices

Subscriptions

I received the 6 months free Apple Music, arcade and tv for signing up, I already have a subscription to these previously so do I need to cancel this so I can instate the EE offer?

Is my phone locked to EE

My photos didn’t transfer to my new phone

Hi, I upgraded from iPhone 12 to 14 yesterday and swapped the sim but when it finished updating everything my extensive photos collection going back years has not transferred at all. I did a successful back up the night before to the cloud prior to t...

Broken iPhone

iPhone Se2020 suddenly died. Have been to Apple shop who have diagnosed the device will not power on and a power charge unit replacement is required. Apple confirmed no visible signs of damage or misuse caused by customer. 24 month Contract due to ex...

iPhone 14 Pro Max Delivery

Just received my delivery from DPD - Handset has been robbed out the box!Replaced with a tissue and washers!Filed investigation with EE Be carful folks! 

The new I phone

Hello was wondering if there is Any difference to the iPhone 13 and the iPhone 14

iPhone

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Paired plan for Apple watch

Good afternoon.I have just bought an iPhone and am getting an Apple Watch in the near future. I know the watch can use Bluetooth to communicate with the watch but can someone point me in the right direction or tell me the cost of adding a paired plan...

Upgrading my phone including swap

Loving my new iPhone 14! Just got my old iPhone ready in its packaging to send off tomorrow.I just seen on the packing that it says "If you have classed your device as in full working order, then the device must be submitted with no damage, missing o...