Apple Devices

Visual voicemail active on account but not on working

I have visual voicemail but it has just stopped working on phone even though checked account and still an active add on.it just has a red button and says “call voicemail” in middle. I have no voicemails. Tried resetting network settings and turning p...

Lost iphone

I have lost my iPhone which doesn't have wifi so cannot use find my iPhone and I didn't add the device to my ee account before I lost it.  It currently has a signal and is ringing. As I lost it outside I can't imagine it has much battery left. Just w...

iPhone 12 Pro problem

Hello EE ‘s communityI have a huge problem  with my IPhone 12 Pro,  Apple said that needs to be replace for a new one because is a problem of the manufacturer and can’t be repair , because is nothing they can do because needs to be replace and EE sai...

i want to switch from android to iphone is this the better option

which one option is better 

Unlock an old iPhone

I have an old iPhone which I want to give to my mum but my current password doesn’t work. How can I retrieve the password or unlock the phone?

Mobile phone tariffs. How do EE tariffs compare to O2?

Free apple

Hi, I have just added an Airpods pro on my account and while receiving the package , I was said that I will receive 6 months free apple music on EE , For that I send message to 150 and They send me back a link for verifying my account but While click...

Message symbol

I have a message symbol and no message. How do I get rid of it?