Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Where’s my phone?

Bev36
Explorer

‎23-11-2022 10:07 PM

I ordered a phone on 16 November and the despatch date given was 18 November. I’ve heard absolutely nothing since I have placed the order and can’t seem to find anywhere to get help. Suggestions?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎24-11-2022 05:26 AM

Hi @Bev36 

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.