14 Pro max delivery times

[Gordoncbr]

Any updates on delivery for apple pro Max14 256gb on black , ordered on 31st October with a within 21 days delivery but still no expected date … feels like false advertising! 
How do you cancel if there is no sign of an order being shipped in the timeframe given at the time time of ordering 

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[Leanne_T]

Hi there @Gordoncbr

Thanks for coming to the community. 

We will clear stock on a first come first served basis, clearing the orders from oldest to newest. DPD will be in touch with you when it's ready to be delivered.

If you would like to discuss your order, I would suggest speaking to our Mobile Care team on 150.

Leanne.

[Gordoncbr]

Standard EE answer then .. we don’t know .. so how do you manage to state times of 21 or even 28 days at point of order ? But now have no idea 🤷🏻‍♂️ 

[Leanne_T]

As soon as we have an update on your order the order tracker will be updated @Gordoncbr

Leanne.

[Gordoncbr]

Again .. how do you predict the 21 days  but then have no idea .. why not be honest and say out of stock and you don’t know when they will come in before people order  .. when are you expecting stock ?.. if you can’t even predict when you can fill the order then you could not predict 21 days before surely?? 

[Leanne_T]

I'm sorry we have no further information on stock @Gordoncbr

This is an expected dispatch time, please keep an eye on your order tracker for updates. 

Leanne.