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Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Apple Watch Contract

My £28pm contract ended last year but I am still paying the same amount. How do I go about cancelling this to set up a SIM only plan? I've tried via the online chat only to be sent real SIM cards. Is there an email address or do I have to call and wa...

Apple watch

Hello im looking for a monthly plan buying an apple watch ! What i need to do? 

Order

Ordered a phone, it says order prosessing, with a. Order number and the payment has been taken from bank . How will I know if I have been accepted for this phone? 

AimeehY by • Visitor
  • 435 Views
  • 1 replies
  • 1 Helpful

Face ID not working

My face id has stopped working.  I tried setting it up again and if I manage to get the first scan done, but then I get the message 'face must match first scan' I have tried turning off my phone and starting again.  Re setting it but nothing works.  ...

LIsaBod by • Explorer
  • 708 Views
  • 3 replies
  • 1 Helpful

Dialling people I dont know

My phone is dialling people I dont know automatically without my knowledge and not showing who it calling until I get a call from them to say I’ve called them even though I haven’t called 

Iceman4 by • Visitor
  • 427 Views
  • 1 replies
  • 1 Helpful

Upgrade

Can I upgrade my apple phone without having to swap in my old phone ? 

SMS messages failing to send

Hi - I've just got a new business iphone and all contacts have been loaded from my old phone. I am repeatedly getting a 'message failed to send'  warning when I was able to message these contacts before. I do not understand why and as these are busin...

Upgrade not available 😡

Hi there apparently I’m not due an upgrade until May 2023 even though I signed a 24month contract in May 2020?? any thoughts

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