Apple Devices

to exchange

I would like to know if it would be possible for me to exchange an iPhone 13 pro max for an iPhone 13 pro, despite still paying for the iPhone 13 pro max, would it be possible to do that?

Visual voicemail active on account but not on working

I have visual voicemail but it has just stopped working on phone even though checked account and still an active add on.it just has a red button and says “call voicemail” in middle. I have no voicemails. Tried resetting network settings and turning p...

Lost iphone

I have lost my iPhone which doesn't have wifi so cannot use find my iPhone and I didn't add the device to my ee account before I lost it.  It currently has a signal and is ringing. As I lost it outside I can't imagine it has much battery left. Just w...

iPhone 12 Pro problem

Hello EE ‘s communityI have a huge problem  with my IPhone 12 Pro,  Apple said that needs to be replace for a new one because is a problem of the manufacturer and can’t be repair , because is nothing they can do because needs to be replace and EE sai...

i want to switch from android to iphone is this the better option

which one option is better 

Unlock an old iPhone

I have an old iPhone which I want to give to my mum but my current password doesn’t work. How can I retrieve the password or unlock the phone?

Mobile phone tariffs. How do EE tariffs compare to O2?

Free apple

Hi, I have just added an Airpods pro on my account and while receiving the package , I was said that I will receive 6 months free apple music on EE , For that I send message to 150 and They send me back a link for verifying my account but While click...