Apple Devices

Faulty 15 Pro Max Speaker

HiHad my phone since 4th December and one of the speakers is intermittent keeps going off and coming backIf i request a return with EE do they replace the phone or revert me back to re upgrade ?I will be getting the same deviice

Getting an E-Stim Abroad

I’m studying abroad until the summer and had my phone snatched from my hand on the street in London. Came home to Los Angeles for the Xmas holiday and purchased a new iphone 15 at the Apple Store here.New phone does not accept a SIM card, but rather ...

Linking I watch with cellular capabilities how to add number

I have bought a Apple Watch with GPS & Cellular connection but can’t link phone and watch via phone number as I am unsure on how I do this has anybody had this issue or can assist me or even have a link thanks in advance 

Apple Watch pairing

hi, I have an Apple Watch Ultra 2,  just joined EE on Tuesday and got a SIM card in my phone,  as I've just joined,  when can I get an Apple Watch plan ?  and will it all sync if I have a physical sim in my phone and sim on Apple Watch ?  thanks in a...

Changing the G

I have read somewhere we have until Jan 24 to switch from 3 G in our profile settings  is this correct?

subscribe family watch plan for existing apple watch SE

I have existing apple watch SE. I used to use Truphone service last year but now seems it is off from the apple vendor list.Can I subscribe a family watch plan from EE ?-Kenneth

Faulty iPhone 15 pro + colour change?

Ok, so a bit of a mess about with my iPhone upgrade this year. I received a my upgrade promptly with a good deal as I took out broadband with Bt at the same time.i got the phone but in the wrong colour 6 days ago - I received blue rather than natural...

physical sim or esim

hi,  I'm a new customer and should be getting my new EE sim tomorrow(new number),  do I need an esim in my phone in order to sync with Apple Watch cellular when I sign up for plan?also, can I setup my Apple Watch cellular plan as soon as I activate m...

I have a free trial for Apple Arcade with EE but it won’t show up on my iCloud

I had an initial 6 month free Apple Arcade subscription from EE when i purchased my iPhone in June. A few days ago when my subscription had almost expired I cancelled it. I went on EE and was browsing add-ons  where it said I am eligible for another ...

Opening email on I phone