Community Activity
Broadband and app
Hello I recently been moved back to EE from BT, the problem I have is my account number but I can't make it work to add my broadband on the app. I've been sent a bill which is due to be paid on 28th £39.99 but I can't view it at allI also got an emai...
Unable to access services abroad. EU and non EU
Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...
Where’s Disney+?
We know that before a third-party user of YouView can show a particular app, it must be part of what YouView can provide. Fair enough.But here, they list their achievements in the last year:- https://www.youview.com/articles/a-great-year-for-youview-...
Return EE TV BOX
I have sent back my EE TV box and have proof of postage. I am getting regular reminders about sending the equipment back and threatening to charge me. As the email is no reply, how do I show my proof of postage, is there an email address? It would b...
CAN'T FIND MY ORIGINAL POST ABOUT MY LANDLINE
I did post a message here earlier but I can't fine it. I can't call any landlines from my landline phone. (Only Mobile numbers).
Resolved! New SIM card transfer to 5g
I have just had a call saying that due to EE switching off the 4G signal I would be getting a new 5G SIM card and as a long term customer could receive a free watch or discount new phone. Is this genuine or a scam .
It won’t let me use my SIM
Keeps on saying it’s blocked
Resolved! Upgrade and Flex Plan not an option?
Hi all,My 24 month contract comes to an end in September 2025 but I am now eligible to upgrade anytime and swap/trade in my current device. I've been looking at the Samsung S25 Ultra on an Essentials Plus package but it only gives the total amount, t...
Resolved! Overcharged Roaming costs
I’ve been In contact twice now over my over charged roaming costs, told it would go back into my account but yet to receive anything, this was in May and I’m still waiting
Now tv
Trying to get now tv ti watch the British lions and get this message call EE and didnt know what code is . Since BT gone to EE everything is bloody complicated .