Community Activity

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Valued Contributor
  • 1053 Views
  • 61 replies
  • 21 Helpful

New to EE TV and Broadband, Now TV and TNT Sport Access Issues.

Hi,Just joined EE broadband with EE TV and taken the sports bundle for sky sports and TNT sports.Now TV is stating that I have no subscriptions and the TNT channels are giving internet connection errors.Any ideas on how I resolve these issues?Thanks

New Extra Hub

Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer.  I would appreciate your help.

kachgogs by Explorer
  • 13 Views
  • 3 replies
  • 0 Helpful

PAYG account set up from abroad

Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...

Ee

I can't get into live chat how I normally do i can't understand why iv no calling time so need to chat to them online any ideas.pleae would be greatfuĺlt appreciated thanks 

Lost trade in

I did an early upgrade via the upgrade anytime on my iPhone 15 pro contract and have had nothing but issues with the whole upgrade process.I upgraded my 15 pro to the 15 pro max as the battery life on the 15 pro was not the best.  I sent my 15 pro ba...

Samsung refusing to honor s25 offer

After going back and forth with samsung they are refusing to honor the offer now buds and watch as I have a discount on my account. Unless this is rectified I will be returning my handset under the cooling off period.

iPhone 15 battery not lasting long

My iPhone 15 is terrible in how fast the battery discharges. I’ve turned everything possible off and use battery save. I rarely use Bluetooth and keep my brightness down as low as I can and yet it only last for one day. I very rarely make or receive ...

Paul432 by Investigator
  • 1369 Views
  • 7 replies
  • 1 Helpful

Resolved! EE back office is a joke

Why is it impossible to get any sort of information on this EE back office?! who are they? Why does my case have to go them? Why don’t I even have the slightest timeframe on how long I have to wait? I can’t even get a straight answer for their workin...