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Where is my order

Sophbancroft21
Visitor

Where is my order please - xko

 

[mod edit: removed order details from the community]

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Sophbancroft21 ,

Welcome to the community,

Please remove your order number as per forum rules.

We have no account access nor do we know who you are, this is a public forum, you would have to speak to customer service to find out more.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @Sophbancroft21 ,

Welcome to the community,

Please remove your order number as per forum rules.

We have no account access nor do we know who you are, this is a public forum, you would have to speak to customer service to find out more.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Peter_W
EE Community Support Team

Welcome to the Community, @Sophbancroft21

Whilst we can't directly check your order, we can give an idea of the general timescales based on when you ordered.

What model of phone did you go for here, including the colour and storage version, and what date did you order too?

Peter