10-02-2023 03:08 PM
I had a previous apple watch plan paired to my iphone, but i upgraded it to Series 8 with unlimited data. Received it yesterday however when i try to set up mobile data on my iphone it says it’s not compatible with my plan and need to set it up as a family member. I see lots of other posts about this but no easy solution. Can someone help?
10-02-2023 05:32 PM
Hi @127emily
I'd recommend getting in touch with our tech team so they can check you're on the correct plan.
They'll be able to help you get this working.
Jon
10-02-2023 07:27 PM
This happened to me a few months ago.
The lovely lady in CS managed to switch me to a pair plan quite easily in the end!