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Stranded in Bali and my phone has been stolen

mattboland
Visitor

‎29-06-2026 12:21 PM

My phone has been stolen. I am using my macbook to write this, it's also how I know my phone has been stolen as I used the 'Find My' feature and it is clear that someone has been in there and blocked me from seeing it

 

I need urgent help with this

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎29-06-2026 12:28 PM

Hi @mattboland 

Do you have insurance.

You'll need to use another device or landline to call EE : https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.