Sim to esim

Oscardylan · ‎08-03-2023

I have an iPhone xr using a sim only pay monthly plan but am buying a new iPhone 14, when I set my new iPhone 14 up can I set up to esim straight away? Or do I have to get in touch with EE first for a at code please?

Chris_B · ‎08-03-2023

@Oscardylan Just put your current Sim into your new iPhone and then via My EE app, you can transfer to the eSIM.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Leanne_T · ‎08-03-2023

Hi @Oscardylan

Thanks for coming here.

You can find information and details on transferring to an eSIM in our What is an eSIM and how do I use an eSIM?, Help page.

Thanks 🙂

Leanne.

Chris_B · ‎08-03-2023

@Oscardylan Just put your current Sim into your new iPhone and then via My EE app, you can transfer to the eSIM.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Oscardylan · ‎08-03-2023

Thankyou very much, new phone coming tomorrow

Sent from my iPhone

Oscardylan · ‎08-03-2023

Thankyou for the links and help

Sent from my iPhone

Katie_B · ‎09-03-2023

We hope you love your new phone @Oscardylan.

If you have any further questions please be sure to let us know,

Katie

Oscardylan · ‎09-03-2023

Thankyou everyone