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Community Activity
Unable to stream ITVX live via my EE box
Dear EE Customer Support, I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, bu...
SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
Unable to view bills
Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...
Sim only upgrade
I upgraded my sim only contract to the 80gb but I then decided that I wanted to go to the unlimited option of the sim only contract but I just added it on to my up grade account how do I make sure that I get the sim deal I want?
Voicemail cuts in early
Any advice to extend the ringing time before voicemail cuts in on iphone 13? Currently cuts in after 20 secs.... ideally want to increase delay to 30 secs....
Sim only upgrade
I currently have a sim only, I am in month 16 of a 24 month contract and I pay £33 a month at the minute, I am able to upgrade for free right now, I have seen the same sim only deal I am on now for £24 a month for 12 months then £48, 24 month contrac...
Text scam
Received a text from 07396 733461 saying my payment had not gone thro and to update my information at ee-services-uk.web.app believe this to be a scam and reported it.
Connection Dropping Out At The Same Time Every Day
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
Why do I need £20 spend cap to use my contract aboard?
I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...
TV BOX PRO
Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...
