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Community Activity
Hub reboot issues
This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...
EE Home Hub vs VPN
I recently switched to EE and have a brand new router. However, I've just noticed that it won't let me access VPN websites. I've checked that it's not my device causing the block, but the router somehow. I've tried switching off IPv6, switching on...
Cancel TNT Sports/Discovery+
I have tried to cancel TNT Sports/Disc+ but have been told by EE agent it cannot be done as it is part of the contract. My contract with EE is until Oct '26. Looking at the forums, it looks like people don't have much success when they try to do the ...
Digital Home Phone when not using the Smart Hub Plus
I have just taken out a EE Broadband package with a Digital Home Phone service, however I do not want to use the Smart Hub Plus. I have a third party Router/Firewall which directly connects (via PPPoE) to the Openreach Fiber to Ethernet box.The supp...
Remote Access
I have just joined EE and have a brand new router. As my rental home is 180 miles from home I need to have remote access. Can I alter the settings on the router to allow this? If so how do I grant myself those permissions? Thanks for any and all hel...
EE TV Box has randomly disconnected. The Broadband is still on.
HelloThe TV box has decided to stop working. All I can see at the moment is Connecting to your Router and occasionally, a screen telling me it can't.It was working literally 90 minutes ago. Any ideas what might be happening. I've done the various Pow...
In usa
How do I add another 7 day roaming pass already in USA. But not allowing me to
New to full fibre
I had the full fibre hardware installed today but it is connected to my original BT hub ( I wasn’t sent a new EE router) , should it be working because at present, it isn’t! ( the hub is constantly flashing purple) . The engineer said wait 4 hrs, I’m...
EE GameCard incorrect PIN still not resolved
Hi,Despite the 2 previous posts about this being marked as resolved it still hasn’t been. I’ve emailed waivpay as instructed but other than a generic email saying they’re looking into this, I’ve received nothing else in over a week.I purchased the pr...
Can I use TP Link Deco Mesh with Smart Hub Plus (SH30A)
Hi all. First post here.Switching over from Plusnet BB to EE Fibre 67 Essentials this Friday and want to get everything prepped my end as I work from home and cannot afford too much disruption / drop out switching over.Current set up is TP-Link Arche...
