07-07-2022 03:45 PM
Hi all, I just changed from another service to EE and kept my old number. As a new customer, I received an EE SIM card with a new number. My iPhone recognised the new number as 'my number' in 'Settings'-'Phone' then. Good job. Then my old number was successfully transferred 2 days later. But 'my number' kept being the new one. I tried to change the number myself by inputting the old number and clicked Save button, but this didn't work. I know this is me being obsessive-compulsive, but a wrong number saved in my phone may cause misleading. Has anyone solved the same problem and can help? Many thanks ❤️
Solved! See the answer below or view the solution in context.
01-08-2023 02:21 PM
hi i cant turn it off its pale color not full green
01-08-2023 02:23 PM
i have also been on the phone with EE and Apple ee said its a phone problem and Apple have asked me to up date and see how it is them now
01-08-2023 02:27 PM
11-10-2023 06:18 PM
Hi,
I'm having the same issue but when I have restarted the phone a few times, the number is still not updated. The number was ported 5 days ago. I didn't realize the issue was happening as it only seems to be an issue when people try to call me via FaceTime and their calls were just not coming through.
12-10-2023 07:26 AM
Hi @strupat
Can you turn both iMessage and Facetime off in your phone settings, then restart the phone before turning back on. Does the number update for you?
Leanne 🙂
15-10-2023
11:03 AM
- last edited on
15-10-2023
11:54 AM
by
BelmaL
Hello iam zia ul islam and my ee sim this has showen no service please check it provide me signal. It will be appreciated please.
[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]