12-11-2024 09:40 PM
iPhone and Apple Watch have both stopped working on
My account but my other phones are working
13-11-2024 09:43 AM
Hi @Barbados11
Thanks for coming to the community.
What is happening with your phone and watch?
Do you have signal showing on them both?
Are there any error messages displayed?
Michael
13-11-2024 10:16 AM
13-11-2024 12:15 PM
Thanks @Barbados11
Is this just happening in one location or has it been different areas?
I know you mentioned the other phones were fine, but can you check any areas where you have been seeing the signal drop on our network checker to see if there are any problems?
Michael