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Order was supposed to arrive last week?

ax4
Explorer

Hi,

ordered iPhone 14 pro max on the 4th November and was told it will be dispatched in max 14 days but still haven’t received ANYTHING?

3 REPLIES 3
Christopher_G
EE Community Support Team

Welcome to the community, @ax4

Which colour and memory size did you choose?

Chris

Thank you 🙂

purple and 256gb

Christopher_G
EE Community Support Team

Thanks @ax4

The current estimate for new orders of that model is to expect dispatch in more than 28 days. As we receive stock from the manufacturers, we'll clear the orders in the order in which they were placed, from oldest to newest.

DPD will be in touch with you when it's ready to be delivered. Thanks for your patience so far.

Chris