Missing laptop

[gypsyvixcent]

I recently took out a contract and was supposed to receive a laptop with the phone. That never arrived. Then I was advised that I need a code to order it. No idea where I am supposed to get this code or how to claim the laptop when I do.

[chistery]

Hi,

Which phone was it? May help in trying to find the details of the offer.

[gypsyvixcent]

Galaxy S25

[gypsyvixcent]

I don't see the offer available anymore though.

[chistery]

This offer?

https://ee.co.uk/help/mobile/gifts-with-purchases/gwp-samsung-chromebook-go-14