12-10-2025 07:47 PM
My stepdad got my iPhone and sim on his EE contract and I have now made an EE account am I able to get my phone put on my EE account
12-10-2025 07:56 PM
@Meganlye11 : The current owner of the contract, your step-dad, wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person, you, will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.
12-10-2025 07:59 PM
So does changing the ownership mean that the bill just goes onto my ee account, and comes off his and what is the credit check like.
also my SIM card isn’t working correctly
12-10-2025 08:02 PM - edited 12-10-2025 08:05 PM
You will be responsible for the bill but you may choose any bank a/c to pay it.
You either pass credit checks or you don't. It relies on your credit history & goes on in the background.
Then get your SIM replaced.
13-10-2025 12:38 AM
@Meganlye11 , if your SIM card is not working correctly, then you can either order a replacement SIM card or go into an EE high street store with photo ID and get a replacement SIM card.
13-10-2025 08:01 AM
@Meganlye11 wrote:also my SIM card isn’t working correctly
In what way is your SIM not working correctly?
The account holder can request a replacement SIM if needed.