Deducted

[farnaz1]

Why has £262.19 been taken from my bank account by EE?

[Chris_B · Accepted solution]

@farnaz1  this public forum doesn’t have this information you will need to call customer support to enquire why you've been charged this. 

[Chris_S]

Hi @farnaz1 

I can imagine it's worrying when you receive a charge larger than you were expecting.

You can see a breakdown of your charges on your bill.

To view any of your latest monthly EE bills, including EE phone bills:

• download or open the EE App
• select Manage
• select Billing

If you'd prefer to speak with a guide who can give you a breakdown, just contact us, then a guide can get access to your account and assess your bill.

Chris S