cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lost phone now found

sarahmsawyer
Explorer

Hi, 

My lost phone is now found please can my old one be unblocked? 

Also, please can the replacement be returned via Dpd. Would like

to return to my old contract terms too if possible. 

1 SOLUTION

Accepted Solutions

@sarahmsawyer  You are going to have to call customer services about this.   From any phone you can call 0800 9566000

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
sarahmsawyer
Explorer

Hello, 

My mobile has been found. Please could you let me know how to unblock the old one 

and cancel order of a replacement. I can't call or message via mobile as it's blocked,

so can't download the app. 

Look forward to hearing from you. 

@sarahmsawyer  You are going to have to call customer services about this.   From any phone you can call 0800 9566000

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.